FULFILLED BY TOWNCRAFT AGRICO PVT LTD

Plantslive Packing and Shipping Process

Deliver a plant very much alive and with proper roots and adequate size is plantslive promise to its esteemed customers. Plantslive is sending plants using 15 cm x 15 cm square boxes of height starting from 30 cm to 120 cm. Our packing team is very carefully bagging the plants and taking care of the plants like babies.

Plantslive is using the wet substrate for preserving water in the container. We carefully remove the poly-bag and transfer the plant to a small container black pot without removing the original soil. We add the wet substrate to ensure the water content for 3-7 days in the container.

Plantslive uses thread in the bottom of the bag to fix the plant in the vertical long box. This needs careful un-boxing. We have another article for unboxing the package and getting the plant out of it.

30 X 15 X 15 has a volumetric weight of approximately 2.5 Kg. We are sending bags of weight ranging from 2Kg to 5kg on average. Sometimes our shipping cost goes more than the listed shipping cost because the plant size may go high. We are not usually sending very small plants. But in cactus and succulent categories, the size of the plant may be small. Availability of the plants also adds extra cost to it as our vendors charge more for procurement. We are trying to collect rare plants to supply to our esteemed customers.

Our plant packing sizes from our recent shipping are given below:

Alphonso Mango: 60 x 15 x 15 (actual weight 2.5 Kg)

Camellia: 50 x 15 x 15 (actual weight 3Kg)

Annona cherimola: 50 x 15 x 15 (actual weight 2.6 Kg)

Gladiator rose: 60 x 15 x 15 (actual weight 1.8 kg)

We found some issues with a major courier provider and hence we put it on hold for a while. But we are continuing with India Speed Post. No damages reported in the package delivery. Some issues reported due to improper package opening but we are advising customers on how to open the box.

If we give very small plants, it will come under 500 gm to 1 kg and the packet size can be reduced to 20 cm x 10 cm x 10 cm. But we value your value for money and supplying big plants and with original soil with proper water substrates. We usually supply the maximum available big plants in big bags. We have specific sizes available in certain items which may show as 1-3 months, 1+years, 2+years, 3-4 years, 6+years, etc.

We feel the passion for gardening and all our 14 member crews are having a passion for gardening in their mind. We carefully evaluate our team members before appointing them for specific tasks. Employees in Plantslive are passionate and dedicated to customer satisfaction.

If some items are not in stock, we intimate customer on time, and based on their feedback we hold it or refund. Plantslive continues its search for unavailable plants from all possible vendors and locations.

One Comment

  • CHIDAMBARANATHAN RAJAGOPAL says:

    Sir/Madam,

    Recd the item PAIRI MANGO SAPLING.

    Nice packing quality . Hope to enjoy the fruits at the earliest !

    Thanks & Regards.
    26/10/2020.

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